Privacy Policy

Alissa Real Estate Group is committed to respecting the privacy of visitors to its website and protecting the information they share with us. This policy explains how personal information is collected, used, retained and protected when you visit the website or contact us about our services.

01Information We Collect

We may collect some information that visitors provide voluntarily when using the website or contacting us, including:

• Name and contact details, such as phone number and email address.
• Information sent through contact forms and enquiry requests.
• Details of enquiries about real estate, design, decor, property management and investment.
• Basic technical information, such as browser type, device and IP address, when collected through website tools.

02How We Use Information

We use the information we collect for the following purposes:

• Responding to enquiries and requests and providing the information requested.
• Contacting clients about services and offers they have shown interest in.
• Improving website performance, user experience and service quality.
• Managing requests, following up with clients and developing our services.
• Complying with applicable legal and regulatory requirements.

03Cookies and Tracking Technologies

The website may use cookies and similar technologies to improve browsing, remember certain preferences, analyse website use and measure the performance of advertising campaigns when these tools are enabled. Visitors can manage cookies through their browser settings; disabling some of them may affect certain website functions.

04Sharing Information with Third Parties

We do not sell visitors’ personal information. Information may be shared when necessary with technical, hosting, analytics or marketing service providers, or with the competent authorities when required by law, subject to legal controls and appropriate data protection measures.

05Protecting Information

We take appropriate technical and organisational measures to help protect information from unauthorised access, loss, alteration or unlawful disclosure. However, the security of information transmitted over the internet or stored cannot be guaranteed absolutely.

06Data Retention

We keep personal information for as long as necessary to fulfil the purposes for which it was collected, to meet legal and regulatory obligations, or to resolve disputes and protect legitimate rights, as applicable.

07Data Subject Rights

In accordance with applicable laws, visitors may have the right to request access to, correction or deletion of their personal data, to object to certain uses of it, or to withdraw their consent where processing is based on it. You can contact us to make any request related to personal data, and we will handle it in line with applicable legal requirements.

08External Links

The website may contain links to external websites or platforms. The company is not responsible for the privacy practices or content of those websites, so we recommend reviewing their privacy policies before sharing any information with them.

09Children’s Privacy

The website and its services are not intended to collect personal information from children under the legally permitted age. If we learn that information has been collected from a child contrary to legal requirements, we will take appropriate action.

10Changes to This Privacy Policy

This policy may be updated from time to time to reflect changes in our services, practices or legal requirements. The updated version will be published on this page with a revised last-updated date.

11Contact Us

For questions or requests about this privacy policy or personal information, please contact Alissa Real Estate Group using the contact details published on the website.